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• Spinach in Your Client's Teeth and Other Etiquette Dilemmas

  • When
    Tuesday, May 04, 2021
  •  
    6:15 PM - 8:30 PM (PDT)
  • Location
    VIRTUAL MEETING VIA ZOOM
  • Spaces left
    50

  Register

  
  

  Spinach in Your Client's Teeth and Other Etiquette Dilemmas

  Arden Clise, Clise Etiquette
  

  
  

  Have you ever wondered what to say to a client with spinach in her teeth, or which bread plate is yours at a crowded table? Maybe you're not sure how to introduce someone whose name you forgot. Perhaps you wonder how to gracefully exit a conversation at a virtual or in-person networking event. In this interactive presentation, these questions and more will be addressed. You will learn practical skills you can use immediately to feel more confident and at ease in many business and social settings. You will learn: Alternatives to handshakes for a germ-filled world How to mingle at receptions, conferences and online with ease How to make business introductions and what to do when you've forgotten someone's name How to gracefully end a conversation with someone How to confidently navigate the place setting even when there are multiple utensils, plates and glasses Arden Clise, President of Clise Etiquette, is an expert in the field of etiquette and customer service. As an author, speaker, trainer and coach, Arden has helped thousands of professionals, from executives to front-line staff, confidently and comfortably navigate business situations for career and social success. Author of Spinach in Your Boss's Teeth: Essential Etiquette for Professional Success, Arden also wrote a regular business etiquette advice column for 425 Business magazine and Puget Sound Business Journal. She has been quoted in several national and international publications including Real Simple magazine, the Wall Street Journal and China Daily USA. Arden is an interactive and engaging speaker. She has won several speaking awards and is regularly praised for her fun, informative and useful programs. Break-out Room Topics:      (1) What are some etiquette dilemmas you've faced?      (2) You find a bug in your food at a restaurant, what should you do? Business Partner Presentation: Junkluggers Greetings Fellow Organizers, Productivity Pros and all Potential Guests, The NAPO Seattle Area Chapter Board members are, as I'm sure you are, finding this to be a challenging time in our world. Covid 19 is upending virtually every aspect of our daily lives. As such, it's with an abundance of concern for our health and safety that we are announcing that we are rescheduling May's meeting at Hotel 116  to be a virtual meeting on the same date. We are using Zoom as our platform as we've had much success with it in the past and found it to be super easy to use. You can find more information on how to use Zoom here. ALL NON-CHAPTER GUESTS MUST REGISTER IN ADVANCE of this meeting in order for us to be able to provide you with a Zoom link. REGISTER HERE.

  Business Partner: Junkluggers
  

  Tuesday May 4, 2021
  

  6:15PM - 6:30PM Open networking
  

  6:30PM-6:40PM Welcome to the meeting & Introductions
  6:40-6:50pm Business Partner Presentation
  6:50PM - 7:50PM Guest Speaker
  7:50PM - 8:00PM Announcements/ Wrap-up

  
  

  Guest Fee
  
  We welcome anyone to visit our meetings. The guest fee is $25 ($26 via credit card, pre-registration available with the link above, up to 12:00PM (noon) of the day of the meeting) for each meeting you attend as a guest. We only accept cash or checks at the door. Membership in the National Association of Productivity and Organizing Professionals (NAPO) is required before membership on the chapter level can be processed.
  
  Conduct/Attire/Punctuality
  
  We pride ourselves on being a cohesive, positive, enthusiastic group and welcome everyone who would like to attend. Brainstorming and idea sharing are encouraged. It is important to represent NAPO and the organizing industry in a professional manner. We ask that you wear business casual attire to the meetings. All meetings will begin on time with the intention of ending on time. Please make every effort to arrive at the meeting on time.

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• Managing Difficult Clients with Clear Boundaries - CEU-eligible

  • When
    Tuesday, June 01, 2021
  •  
    6:15 PM - 8:30 PM (PDT)

  Register

  Managing Difficult Clients with Clear Boundaries - CEU-eligible

  Lauren Mang, Let Me Organize It, LLC

  
  

  
  

  Tuesday, June 1, 2021

  6:15PM - 8:30PM
  

  Whether you're new to the organizing profession or a seasoned veteran, we all run into difficult clients and agonize over dealing with them in a kind but firm manner. Identifying, setting and maintaining clear boundaries is key. In this session, we'll examine several case studies and attendees will participate in how they would handle the situation. Lauren will reveal how she handled each situation, highlighting what to do, what not to do, and how to implement those clear boundaries!

  While Lauren will primarily be presenting/lecturing and giving specific case studies through a PowerPoint presentation, she will also ask the audience to participate in a "choose your own adventure" manner. She may even call on participants to share their own difficult client situations and allow the audience to give advice.
  

  Session Objectives:

  
  

  1. Identify, set and maintain clear boundaries for all clients.

  2. Learn how to recognize difficult clients in advance through case studies, so you see the red flags early on, and can determine how to handle the situation.

  3,. Learn what to do once you've begun working with a client and you now realize it's no longer a good fit (i.e. how to exit gracefully and kindly).

  4. Walk away feeling more confident in your ability to handle any client relationship and enforce your boundaries.

  Greetings Fellow Organizers, Productivity Pros and all Potential Guests,

  The NAPO Seattle Area Chapter Board members are, as I'm sure you are, finding this to be a challenging time in our world. Covid 19 is upending virtually every aspect of our daily lives.

  As such, it's with an abundance of concern for our health and safety that we are announcing that we are rescheduling May's meeting at Hotel 116  to be a virtual meeting on the same date.

  We are using Zoom as our platform as we've had much success with it in the past and found it to be super easy to use. You can find more information on how to use Zoom here. ALL NON-CHAPTER GUESTS MUST REGISTER IN ADVANCE of this meeting in order for us to be able to provide you with a Zoom link.  REGISTER HERE
  

  
  

  Business Partner:
  

  6:15PM - 6:30PM Open networking
  

  6:30PM-6:40PM Welcome to the meeting & Introductions
  6:40-6:50pm Business Partner Presentation
  6:50PM - 7:50PM Guest Speaker
  7:50PM - 8:00PM Announcements/ Wrap-up

  
  

  Guest Fee
  
  We welcome anyone to visit our meetings. The guest fee is $25 ($26 via credit card, pre-registration available with the link above, up to 12:00PM (noon) of the day of the meeting) for each meeting you attend as a guest. We only accept cash or checks at the door. Membership in the National Association of Productivity and Organizing Professionals (NAPO) is required before membership on the chapter level can be processed.
  
  Conduct/Attire/Punctuality
  
  We pride ourselves on being a cohesive, positive, enthusiastic group and welcome everyone who would like to attend. Brainstorming and idea sharing are encouraged. It is important to represent NAPO and the organizing industry in a professional manner. We ask that you wear business casual attire to the meetings. All meetings will begin on time with the intention of ending on time. Please make every effort to arrive at the meeting on time.

  
  

  
  

  
  

  
  

  Show details